Salamanca Dental is a business name of the Trustee for the Ramsin Trading Trust (ABN 80 459 418 490).
Salamanca Dental is committed to providing you with the best possible customer service experience. Salamanca Dental is bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles, which set out a number of principles concerning the privacy of individuals. This privacy policy explains how Salamanca Dental complies with those principles. Salamanca Dental has additional obligations relating to your personal information under the Health Practitioner Regulation National Law. This policy applies in addition to those obligations. This privacy policy was last updated 3 September 2025.
Please take a moment to read our privacy policy as it describes what happens to your personal information that is collected in the course of our business, including via our website at https://salamancadental.com.au/ (Website).
Collection of your personal information
Salamanca Dental collects personal information about you in the course of providing services to you. We will collect this information from forms you complete, discussions we have with you and otherwise in the course of services we provide to you. We may also collect information from other healthcare providers with your consent or from publicly available sources and third parties.
If we collect personal information about you from a third party we will, where appropriate, request that the third party inform you that we are holding such information, how we will use and disclose it, and that you may contact us to gain access to and correct and update the information.
When collecting and maintaining records from patients we comply with the guidelines on dental records issued by the Dental Board of Australia.
Types of personal information we collect
The type of personal information we may collect can include (but is not limited to), your name, postal address, email address, phone numbers, billing information, health insurance information and, if applicable, employment information.
We may also collect and hold sensitive information about you, including health information. We only collect sensitive information about you with your consent, or otherwise in accordance with the Privacy Act.
Where you do not wish to provide us with your personal information, we may not be able to provide you with requested goods or services.
Sharing of your personal information
We may occasionally hire other entities to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or shipping goods. Those companies will be permitted to obtain only the personal information they need to deliver the service. Salamanca Dental takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We may also be required to give your personal information to insurers, health regulatory agencies and other health providers. We will only do this with your consent or where required or authorised by law.