Patient satisfaction

Salamanca Dental Patient Satisfaction Survey. Please help us improve our care services to you, by answering this questionnaire.

Score your answers from poor (1) to excellent (5) by ticking the appropriate circle.

Survey questions:

Was it easy to make an appointment at a time that suited you?

Was the person who answered the phone helpful and courteous?

If you were a 'new patient', were you given useful advice?

Were you seen on time?

Did you feel the dentist spent enough time listening to you during the appointment?

Was adequate explanation given to you prior to the start of treatment?

Were you provided with an estimate of fees for your next appointment?

Was it easy to make a follow up appointment?

How would you rate the cleanliness of the practice?

How would you rate the professionalism of the practice?

Would you recommend this practice to a family member or friend?

Overall, how would you rate our services?

Please add any comments or suggestions below